SHIPPING & RETURNS
UK orders: All orders are shipped by Royal Mail UK. Once the order has been placed and payment recieved we will send your order within 1-2 working days. Orders in UK might take from 1-3 working days to arrive from date of dispatch. Please note HonuaWave is not responsible for lost or damage of your parcel once it has been delivered.
International orders (Outside the UK ): All orders are shipped by Royal Mail UK. Once the order has been placed and payment recieved we will send your order within 1-2 working days. International orders might take a bit longer to arrive depends of destination.
*PRICE DOES NOT INCLUDE DUTY & TAX FEE OR CUSTOM CLEARANCE FOR INTERNATIONAL ORDERS.
All additional fees (if any applicable) vary by country and might delay your orders.
Return & Exchange Policy
HonuaWave is happy to offer returns . If you are not completely satisfied with your purchase, you can return within 7 days. Products must be unused, in its original package. We do not return products after use due to hygienic reasons. Any products that have been worn, used, damaged, or washed will not be accepted. HonuaWave is not responsible for the shipping and handling cost of return items.
We carefully inspect all our products before shipping. In unlikely event that a product is delivered damaged, please send an email to firstname.lastname@example.org with description of damage, including a photograph of the fault. We might ask you to return the product for further inspection and if we find it faulty we will give you an exchange or full refund. We do appologise for any inconvinience if this is the case.
Please note: Sale/discounted items are FINAL SALE and not subject to refund.